Newsletter: Do Your Clients Feel Loved?

As Valentine’s Day draws near, we’re prompted to think of our relationships. As you take stock of the relationships you most value, you might ask yourself what makes that connection so meaningful?

  • Does the person go out of their way to help you?
  • Do they anticipate your needs before they arise?
  • Do they know your interests and hobbies?
  • How do they make you feel like your relationship is important to them?

These questions can be applied to not only our relationships with family members or close friends, but also with our professional relationships. In an increasingly competitive landscape where great client service is no longer enough, getting to client devotion is what really moves the needle for your business.

To build those exceptional client relationships, you need three important things: a deep understanding of their business, to know what their goals are and how you can support their efforts to reach them, and authenticity.

Discover resources to develop and nurture meaningful, lasting client relationships in this month’s newsletter.

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Hiring Mountaintop Consulting to assist in my business development efforts was the catalyst I needed to move forward in marketing my practice in a meaningful way. The process was not easy, but the payoff has been significant, and the investment has proven worthwhile.

— Partner, Am Law 100 Law Firm

I found Mountaintop Consulting to be laser-focused in understanding our firm and what we had to offer and in helping us learn how best to communicate our expertise to our likeliest market.

— Founding Partner, Litigation Boutique

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