Communication Resources

15 Coaches Share How Introverted Leaders Can Succeed In An ‘Extrovert World’

Rather than trying to “fix” your introverted tendencies, leverage the unique strengths that come with introversion. For example, introverts are natural listeners and information-gatherers. They also build trust more easily because they’re not sending the signals that put us off when we see a pitch or sale coming. Embrace those competitive advantages to build trust and develop strong relationships

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Newsletter: Summer Reading List – Great African-American Authors & Figures

Each summer, I share a list of books and resources on various topics. Compiling the list has become a rewarding tradition that reconnects me with my love of books and my childhood. My mother was a public school English teacher for 34 years, so I had no choice but to be a voracious reader. Reading…

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The Surprising Power Of Questions

Where do you start with important workplace initiatives? Whether you’re addressing employee satisfaction, diversity and inclusion goals, or remote work policies, the best place to start is probably with listening. Ask people about their experiences, and use their answers to inform your action planning.

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How To Have Difficult Conversations

Having tough conversations is one of the hardest parts of being a leader – whether those conversations are about poor performance, staffing changes, or racism in the workplace.  For tough conversations, begin from a place of mutual respect and shared vulnerability, and continue with these other strategies.

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