Rather than trying to “fix” your introverted tendencies, leverage the unique strengths that come with introversion. For example, introverts are natural listeners and information-gatherers. They also build trust more easily because they’re not sending the signals that put us off when we see a pitch or sale coming. Embrace those competitive advantages to build trust and develop strong relationshipsRead More
Each summer, I share a list of books and resources on various topics. Compiling the list has become a rewarding tradition that reconnects me with my love of books and my childhood. My mother was a public school English teacher for 34 years, so I had no choice but to be a voracious reader. Reading…Read More
Where do you start with important workplace initiatives? Whether you’re addressing employee satisfaction, diversity and inclusion goals, or remote work policies, the best place to start is probably with listening. Ask people about their experiences, and use their answers to inform your action planning.Read More
Having tough conversations is one of the hardest parts of being a leader – whether those conversations are about poor performance, staffing changes, or racism in the workplace. For tough conversations, begin from a place of mutual respect and shared vulnerability, and continue with these other strategies.Read More
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I participated in Mountaintop’s Leadership and Business Development Academy along with several partners at our firm, and we were not disappointed. The Academy introduced the ideas and methods our young partners needed to feel confident about their business development efforts. For more experienced partners like me, the Academy presented a more deliberate and thoughtful approach to leveraging existing contacts and successes. My colleagues and I saw results almost immediately. Mountaintop’s approach works as long as you work the plan.
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