Resources
What makes someone a strong communicator? They listen just as much – or more – than they speak. Read more in this month’s newsletter.
Is your calendar booked solid? This tip from author Stephen Covey is a helpful way to ensure you’re being intentional with a costly, non-renewable resource – your time. Quote inspiration this month: “The key is not to prioritize what’s on your schedule but to schedule your priorities.” – Stephen R. Covey
How can professionals put their best foot forward when most work is done by email? Hear Executive Coach Robert Friedland’s advice in this video excerpt from our communication skills course. Hear this and more tips like it in our online course “Communication Skills In A Virtual World.“ Learn more about our live communication skills workshop…
This quote from author Stephen Covey is a great reminder that, as managers, we’re often most effective when we lead by listening. Quote inspiration this month: “Seek first to understand, then to be understood.” – Stephen R. Covey
How we handle workplace conflict determines how effectively we can resolve it. This article from Harvard Business Review offers tips on how to mitigate and manage conflict – from readying for an emotionally charged meeting to coaching your team to disagree constructively.
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